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We accept all major credit/debit cards for payment as well as PayPal. If your credit/debit card is rejected by our online payment processing systems, please double-check that all the details you entered on the website were correct. Your name and address details must match the cardholder address details held by your card issuer. If the problem persists, please contact your credit/debit card provider.
If the payment is not authorised by your bank or card issuer then the order will not be complete and we will not be able to fulfil the order. Please note that some issuing banks may still reserve your funds for a period of time.
All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud. We work with Sage Pay to delivery essential service to our customer. Sage Pay are the fastest payment service provider that specialises in secure card payments solutions.
Please see our Terms & Conditions for more information
We have tried to keep our delivery charges to a minimum. We do not profit from delivery charges, what you pay is what we get charged and in some circumstances, it will cost us more.
All of our deliveries are fully insured. Our standard delivery times are as follows:
Mon - Fri 9am - 6pm Next day delivery and Saturday delivery can be arranged at an extra cost. Please contact us for further details.
For delivery quotes outside of the UK please call us on 0203 3704057 If you are ordering several products you will only pay one delivery charge (The higher amount) All deliveries are to your door if you have a clear pathway and is a flat surface. For insurance purposes, we can not bring the product into your home. No baths will be brought up or down outside steps.
IMPORTANT Although we thoroughly inspect all products before they leave our warehouse we advise you to check over the product once the delivery arrives and make sure you are totally happy with the quality and there is no damage.
Although we always deliver within the time scales quoted we recommend that you do not book your fitters until you have received your full order as we will not be responsible for any fittings costs relating to delayed deliveries.
RETURNS If you receive your product and are not completely satisfied then please contact us at info@lussostone.com so we can arrange the return. Once we receive the item back we will issue a refund via the original payment method.
(Please read Terms & Conditions) for further info on returns.
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Contact us with any questions you have about this product
Absolutely so happy with my Picasso Compact Freestanding bath. It is exactly as on the website. Excellent quality and brilliant service from sales and customer service. They are very helpful.
They can help with recommendations, technical issues and have good product knowledge. My waste cap had a chip, I contacted Customer Services and they sent a replacement out and it was with me the next day.
A very happy and satisfied customer.
Lusso Stone Ltd
June 11, 2022 | Janine Ronayne
Excellent Bath
Very happy with our gorgeous bath from Lusso, we have quite a small ‘house bathroom’ and we’re lucky to have had the choice of such a compact free standing bath, lovely Matt finish looks very chic
Lusso Stone Ltd
Designed to elevate even the most compact of spaces, the Picasso 1400mm Freestanding Bath adds pure indulgence to your interior. Showcasing a beautifully bespoke feel, the Picasso 1400 Freestanding Bath is the epitome of minimalist chic, with soft curves that add an unmistakably elegant feel to this unparalleled piece. Envisage the Picasso 1400 stone bath in your home, and transform your aspirations into reality.