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We accept all major credit/debit cards for payment as well as PayPal. If your credit/debit card is rejected by our online payment processing systems, please double-check that all the details you entered on the website were correct. Your name and address details must match the cardholder address details held by your card issuer. If the problem persists, please contact your credit/debit card provider.
If the payment is not authorised by your bank or card issuer then the order will not be complete and we will not be able to fulfil the order. Please note that some issuing banks may still reserve your funds for a period of time.
All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud. We work with Sage Pay to delivery essential service to our customer. Sage Pay are the fastest payment service provider that specialises in secure card payments solutions.
Please see our Terms & Conditions for more information
For guaranteed peace of mind, all of our deliveries are insured.
Our standard delivery times are as follows:
Monday - Friday 9am till 6pm Next day delivery and Saturday delivery can be arranged at an extra cost. Please contact us for further details.
Delivery costs for mainland UK are as follows:
Small deliveries (taps, showers and accessories) - £9.95 Medium deliveries (vanity units, basins and shower trays) - £40 Pallet deliveries (baths) - £96
If you are ordering several products, you will pay one delivery charge, which is based on the higher costing delivery. All deliveries will be to your door if you have a clear pathway and a flat surface. For insurance purposes, we can not bring the product(s) into your home. No baths will be brought up or down outside steps.
For delivery quotes outside of the UK, please call us on 020 3370 4057 or visit our international deliveries page.
IMPORTANT
Although we thoroughly inspect all products prior to shipment, we advise you inspect your product(s) once the delivery arrives to ensure that you are satisfied with the products received.
We aim to deliver a fast and efficient delivery service, though we must stipulate that product lead times may vary, therefore we ask that you only arrange fitting and installation once you have received your goods in full.
RETURNS
We hope that you're delighted with all of your Lusso purchases, however in the unlikely event that you receive damaged or faulty goods, or any incorrect items, please email customerservice@lusso.com within 48 hours of receiving your order.
All our baths come with built-in chrome waste, there is the option to upgrade to a matte or polished to match the bath ordered.
Showing our 2 Cocoon Freestanding Stone Bath 1800mm reviews with an average rating of Excellent. Would you like to write a review?
Review Summary - 5 out of
5
based on
2 ratings.
September 23, 2022 | Salem
Stunning
Amazing bath, imposing and at the same time understated. Great proportions, design, quality and service
Lusso Stone Ltd
January 18, 2015 | Sebastian Jeffries
Milano Stone Cocoon
I recently purchased this stone resin bath for a new project i am starting in March. Upon receiving delivery of the goods, I was very eager to open and inspect the bath. After opening the packaging i was absolutely overjoyed with the actual quality and finish of this bath. Thanks again Wayne for the personal advice i received over the telephone. will contact you once my next project starts
Lusso Stone Ltd
The Lusso Stone Freestanding Cocoon Bath represents refined luxury in a classic design with a contemporary shape, perfect for either end bathing. Merging high-quality solid composite stone material with decadent hand-finished detail, the Cocoon bath effortlessly slots into contemporary life. Streamlined and stylish, this stone freestanding bath offers premium durability and a longer bathing time for optimal enjoyment. Finish off the interior with our range of modern taps.