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We accept all major credit/debit cards for payment as well as PayPal. If your credit/debit card is rejected by our online payment processing systems, please double-check that all the details you entered on the website were correct. Your name and address details must match the cardholder address details held by your card issuer. If the problem persists, please contact your credit/debit card provider.
If the payment is not authorised by your bank or card issuer then the order will not be complete and we will not be able to fulfil the order. Please note that some issuing banks may still reserve your funds for a period of time.
All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud. We work with Sage Pay to delivery essential service to our customer. Sage Pay are the fastest payment service provider that specialises in secure card payments solutions.
Please see our Terms & Conditions for more information
We have tried to keep our delivery charges to a minimum. We do not profit from delivery charges, what you pay is what we get charged and in some circumstances, it will cost us more.
All of our deliveries are fully insured. Our standard delivery times are as follows:
Mon - Fri 9am - 6pm Next day delivery and Saturday delivery can be arranged at an extra cost. Please contact us for further details.
For delivery quotes outside of the UK please call us on 0203 3704057 If you are ordering several products you will only pay one delivery charge (The higher amount) All deliveries are to your door if you have a clear pathway and is a flat surface. For insurance purposes, we can not bring the product into your home. No baths will be brought up or down outside steps.
IMPORTANT Although we thoroughly inspect all products before they leave our warehouse we advise you to check over the product once the delivery arrives and make sure you are totally happy with the quality and there is no damage.
Although we always deliver within the time scales quoted we recommend that you do not book your fitters until you have received your full order as we will not be responsible for any fittings costs relating to delayed deliveries.
RETURNS If you receive your product and are not completely satisfied then please contact us at info@lussostone.com so we can arrange the return. Once we receive the item back we will issue a refund via the original payment method.
(Please read Terms & Conditions) for further info on returns.
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The Elegance pull-out kitchen mixer tap in Brushed out came out brilliantly in a London project I recently did, the black nylon pull out is also of a very high quality. The tap looked spectacular - very happy clients too.
Lusso Stone Ltd
June 27, 2022 | Tamsin
Love my Tap
We’ve now had this beautiful brass pull-out tap for a few months and it’s proving to be a sturdy, very functional, elegant tap. It requires minimal cleaning and brings a warmth to our charcoal black cabinetry. The smooth pull-out pipe retracts back perfectly every time and is soft and flexible enough to reach all corners of the sink. The little black node that slots into the notch at the back of the spout can’t easily be seen giving the tap a seamless finish. I am truly happy with this purchase!!
Lusso Stone Ltd
The Lusso Elegance Brushed Gold Pull Out Kitchen Mixer Tap is a sophisticated addition to any kitchen. With a discreet extendable pull-out section that easily clips back into place, this kitchen mixer tap is perfect for anyone looking for a contemporary and modern feel. Finished with brushed gold, this luxurious design offers a continuous flow of water with a Citec ceramic cartridge and Neoperl aerator.
The Lusso Elegance Brushed Gold Pull Out Kitchen Mixer Tap can be paired with any of our superior brushed gold kitchen products and comes with a 15-year guarantee.