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Delivery & Returns

We have tried to keep our delivery charges to a minimum. We do not profit from delivery charges, what you pay is what we get charged and in some circumstances it will cost us more than you pay.

All of our deliveries are fully insured. We will call you to arrange delivery on a time that suits you!

1 or more basins £39 (Insured pallet delivery)

Baths £95 (Insured Pallet delivery) More products can be added to your order and you will only pay the same £95 delivery fee.

All deliveries are to your door, for insurance purposes we can not bring the product into your home.

IMPORTANT

Although we thoroughly inspect all products before they leave our warehouse we advise you to check over the product once the delivery arrives and make sure you are totally happy with the quality and there is no damage. Once you sign for the delivery this is an acceptance that you are happy with the product.

Delivery costs are higher for the following areas:

Norther Ireland, Southern Ireland, Isle of wight - Basins £95, Baths £195.

Isle of Man - Basins £120, Baths £240.

Scotland Zone 1, Post codes IV1-46, PA21-41, KW1-14, DD, PH1-26, PH30-38 - Basins £75, Baths £145.

Scotland Zone 2, Post codes PA20, PA50-61, PA77, Basins £135, Baths £270.

Scotland Zone 3, Post codes DG, EH, FK, G, KA1-26, KY, ML, PA1-29, TD, Basins £39, Baths £95.

If you have a query regarding your delivery please call customer services on 0203 3704057.

RETURNS

If you receive your product and are not completely satisfied then please contact us at info@milanostone.com so we can arrange the return. Once we receive the item back we will issue a refund via the original payment method. (Please read Terms & Conditions) for further info on returns.

 

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